Robust Solutions For All Your Contact Center Service Needs
Providing the best customer experience is an important part of building customer loyalty. CCaaS (Contact-Center-as-a-Service) is a cloud-based customer experience solution that offers best-in-class, 多渠道客户互动. 雷竞技app官网入口 partners with the world’s leading providers to provide strategic CCaaS solutions for your business.
Your customers expect to interact with you on their own terms: where, when and how they prefer. In today’s landscape, optimal communications services are a competitive advantage. Boost customer satisfaction, while reducing customer churn and decreasing IT costs with CCaaS.
作为您信任的IT倡导者, 雷竞技app官网入口可以帮助您制定业务战略, source and implement the best CCaaS solution for your business. We can also help you move from a premise-based Call Center to a Contact Center in the Cloud. 我们的首要目标是确保你, 我们的客户, receive the best possible solution that maps and scales to your business objectives.
- Intelligent call routing that maximizes productivity
- High-quality Omni-channel customer experience (Voice, Email, Chat, Social Media)
- 与CRM、数据库集成 & 业务ERP平台
- 24/7 comprehensive professional services and technical support